For retailers/distributors
A good relationship with our retailers and distributors is very important to us at Moonlight. As an independent retailer/distributor, you will find all relevant and important information in our b2b-portal.
If you wish to become a Moonlight retailer or distributor, we would be pleased to hear from you at hello@moonlightmountaingear.com.
Below you will find a warranty and claims for for B2B partners. All claim requests must go through this form. We do what we can to perform repairs when possible; if not, we'll find a solution with replacement parts.
We require a dated proof of purchase to accept a claim under warranty. We encourage both end customer and retailer/distributor to provide this when submitting the claims form. A valid proof of purchase may include receipt, order confirmation, bank statement, or similar. Without a valid proof of purchase, we will charge what is necessary to repair or replace.